WorkingSm@rt in the 21st Century



Course Length: 1 day
Learn to make effective choices when faced with increasing demands and responsibilities. Select the right tasks, at the right time, every time. Identify and focus on the goals and objectives that make the difference and learn to manage your activities for maximum results, acquiring the tools you need to make things happen.

Learning Objectives:
This course will help you:
  • Better manage time, tasks, and activities
  • Consistently focus on priorities - turn intentions into actions
  • Improve communications
  • Boost productivity
  • Reduce stress and improve work/life balance
Target Student:
Individuals, teams and organizations whose performance is measured by their ability to manage multiple tasks and priorities, follow-up on commitments, communicate and delegate effectively, and use an organized planning process.

Course Outline:
Section 1 Working in the 21st Century
In this section we will look at the evolution of organizations from the strict command and control environments to the current day model of teamwork and self-management to better understand how it has impacted today’s knowledge workers.

Section 2 Building Your Business Management Tool
In this section we ensure that the tools we are using are configured to apply best practice behaviours. This involves changing some of the default settings and default configurations.

Section 3 Managing Your Tasks
In this section we will look at the history of workload and task management to better understand its individual, team and organizational impact. We will also be introduced to best practices and how to apply them to our chosen productivity tools.

Section 4 Managing Your Time Fixed Commitments
In this section we will look at using our calendar as a time management and work/life balance tool. In addition we will look at the current reality around meetings and we will be introduced to best practices and apply them in our chosen productivity tools.

Section 5 Managing Your Emails
In this section we will look at the current situation being faced by organizations and individuals around email communication and its impact on productivity. As well we will be introduced to best practices and apply them with our chosen productivity tools.

Section 6 Managing Your Communications
In this section we will look at the how communications impact office morale and productivity as well as be introduced to best practices and how to apply them to our chosen productivity tools.

Section 7 Building Your Annual/Monthly/Daily Plans
In this section we will look at the relationship between the strategic and tactical worlds and how to ensure we are reaching our Work/Life balance by defining six key areas. We will be introduced to best practices and how to apply them to our chosen productivity tools.

This Course Comes With

Comprehensive Learning Guide

Coaching session to reinforce learning



Delivered by Our Trusted Partner Priority Management
WorkingSm@rt in the 21st Century
Guaranteed to Run
Even with one participant,
our classes are guaranteed to run!
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Online registration closes two business days before the start of the class.
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