Performance Reviews Done Well



Course Length: 6 hours (1 day)
Performance reviews are an essential component of employee development. The performance review meeting is an important aspect of career planning, an opportunity to deepen trust and focus on the growth of the employee.

Setting goals and objectives to aim for will give both managers and employees a focus and is one of the key aspects to meeting overall company objectives. Managers must also learn how to give feedback, both positive and constructive, on a regular and timely basis so that employees can grow and develop. Performance reviews done well encompass all of this.

Learning Objectives:
At the end of this workshop, you will be able to:
  • Recognize the importance of having a performance review process for employees.
  • Understand how to work with employees to set performance standards and goals.
  • Develop skills in observing, giving feedback, listening, and asking questions.
  • Identify an effective interview process and have the opportunity to practice the process in a supportive atmosphere.
Target Student:
This class is for managers and organizations looking to create a calibrated performance review process that includes providing feedback, goal setting and expectations for their employees. Performance reviews are an essential part of employee development and can be stressful for all involved. If your desire is to help your employees set goals and objectives, this course is for you. Gain the ability to provide help for career planning and for meeting company objectives, all while maintaining a willing and supportive atmosphere.

Course Outline
What Are Performance Reviews Done Well?
  • Interesting and motivating in order to get people to do them, and to do them well.
  • A time to share highlights of the evaluation period and to adjust goals, while working toward the future.
  • Manager is a coach, not a judge.
  • A morale booster for company culture.
  • Both sides leave the meeting with clear next steps.

  • Section 1: Prepare for Success
    Discussion and group work on successful and challenging performance reviews
    Tips to feel prepared for both employee and manager
    Employee self-evaluation examples

    Section 2: Plan for Success
    The three-step interview guide
    Group work on each part of the guide
    GOOD conversations guide
    Group work and practice

    Section 3: Create a Profile
    Participants to practice
    Participants bring a real example of someone to whom they must give or have given a performance review
    Participants fill out the profile template

    Section 4: The Performance Management Cycle
    Explore the stages of the performance management cycle
    Explore types of performance reviews

    Section 5: Setting Standards
    What are the standards and how to set them
    Using SMART and what above and beyond means
    The SMART acronym for goals
    Setting short-term and long-term goals

    Section 6: Communication
    Listening for facts, not assumptions
    Listening without solving
    Three types of empathy and when and how to use them
    Asking the right mix of open and closed questions
    Special questions to gain commitment

    Section 7: Feedback
    How to give BEST feedback
    Feedback to give genuine recognition
    Path to difficult feedback

    Section 8: Practice
    Case studies
    Participant's profile they created

    Section 9: Gaining Commitment Steps
    Focus on the performance, not the person
    Support plan
    Commitment steps

    Section 10:
    Wrap up

    This Course Comes With

    Printed Manual

    A printed and bound paper manual for use during your class and future reference


    Customize Your Course

    Tailored Training

    Your manual will follow a standard course outline but your class can be tailored to focus on the subjects that are most important to you

    Performance Reviews Done Well
    Guaranteed to Run
    Even with one participant,
    our classes are guaranteed to run!
    Register for Online Classes
    Date(s) Price Qty
    January 7, 2022 9am to 4pm EST $525.00 (CAD)*  
    March 22, 2022 9am to 4pm EST $525.00 (CAD)*  
    June 10, 2022 9am to 4pm EST $525.00 (CAD)*  

    * 13% HST will be applied on checkout


    Online registration closes two business days before the start of the class.
    Questions?
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