Microsoft Outlook Level 2 (Advanced)
(2013, 2016, 2019, 365)



Course Length: 6 hours (1 day)
Outlook is Microsoft's powerful personal information management program, capable of handling email, calendars, notes, tasks, meetings, and much more. It will help you handle many of the organizational tasks you need to deal with, simplifying your life and saving you time.

Learning Objectives:
By the end of this course you should be comfortable in configuring advanced message options, using advanced message management options, managing activities using tasks, editing electronic business cards, sharing your workspaces with others and managing e-mail security. You will:
  • Configure advanced message options
  • Use automatic replies and the Favorites List
  • Sort, filter, and search your messages
  • Manage your inbox with categories and quick steps
  • Use advanced calendar tools to assign tasks and manage meeting responses
  • Edit electronic business cards
  • Share your calendar and contacts with colleagues
Target Student:
This course is designed to help all users understand and manage the different features available in Outlook and become familiar with its more advanced selection of tools.

Course Outline:
Section 1: Modifying Message Settings, Properties, and Options
Set Importance Levels
Set Sensitivity Levels
Work with Multiple Email Accounts
Use the From and BCC Options
Save Sent Messages to Another Folder
Re-Direct Replies
Set Delivery Options
Set Automatic Replies (Out of Office Replies)
Use the Favorites List

Section 2: Organizing, Searching, and Managing Messages
Sort and Group Messages
Filter and Manage Messages
Apply Conditional Formatting
Search Messages
Create Search Folders

Section 3: Managing Your Mailbox
Use the Junk Mail Filter
Work with the Safe Senders List
Block Senders
Manage Your Mailbox Size
Mail Archive Options
Use Cleanup Tools

Section 4: Automating Message Management
Create and Manage Mail Rules
Create and Use Quick Steps
Use Automatic Reply Rules

Section 5: Working with Advanced Calendar Settings
Access Calendar Settings
Set Work Time Options
Set Display Options
Manage Additional Calendars
Overlay and Group Calendars

Section 6: Working with Advanced Task Settings
Task Reply Options
Task Details
Status Reports
Assign Tasks

Section 7: Sharing Workspaces with Others
Share your Calendar
Delegate Access to your Calendar and Folders
Share your Contacts

Section 8: Working with Advanced Contact Management
Edit an Electronic Business Card
Create Contact Groups
Forward a Contact Group
Delete a Contact Group
Export Contacts

This Course Comes With

PDF Manual

Take the manual anywhere and save the environment with an electronic copy of your training manual for use on any of your computers or devices

After Training Support

Get 30 days of live 24/7 after training support via phone, email and online chat to help apply what you’ve learned


Also Available With This Course

Printed Manual

Instead of the PDF that comes with your course, purchase a printed paper manual for use during your class and future reference

Quick Reference Cards

Receive durable, full-color reference cards with helpful hints and tips for use after your course is completed


Customize Your Course

Tailored Training

Your manual will follow a standard course outline but your class can be tailored to focus on the subjects that are most important to you

Custom Manual

Purchase the customization option and receive a custom manual with objectives you’ve selected from our different courses

Use Your Own Files

Whether it's one-on-one or group training you can give us files to include in your training session and help you apply what you learn even more!

Level 2 (Advanced)
Guaranteed to Run
Even with one participant,
our classes are guaranteed to run!
Register for Online Classes
Date(s) Price Qty
November 9, 2021 9am to 4pm ET $345.00 (CAD)*  
February 22, 2022 9am to 4pm ET $345.00 (CAD)*  
May 19, 2022 9am to 4pm ET $345.00 (CAD)*  

* 13% HST will be applied on checkout


Online registration closes two business days before the start of the class.
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