Mastering the Art of Facilitation

Course Length: 6 hours (1 day)
Managers and supervisors are often asked to facilitate rather than manage their meetings and training sessions. Effective facilitation is a leadership ideal, a core competency every leader or manager needs.

In this course, participants will learn and use practical techniques and tools to increase interaction, participation and discussion and will benefit from direct, personalized feedback.

Master the skills needed to facilitate and influence group decision-making and team interactions. This workshop has been created to make core facilitation skills better understood and readily available to your organization. Participants will learn, engage and practice using our three-step facilitation model.

Learning Objectives:
  • Identify the importance of setting the tone and outcome
  • Understand the core competencies to guide the facilitation experience
  • Explore managing emotions and expectations for a successful session
  • Use tools to bring out the best in your facilitation
  • Use a three-step model to feel confident and prepared
Target Student:
Managers leading meetings, instructors, and trainers wanting to improve interaction, engagement and influence the outcome in meetings and presentations

Course Outline
Section 1: Set the Tone
Set the tone of the meeting or session with a purpose and hook that engage the group, and get participants interacting early with relevant icebreakers and a mutually agreed upon agenda with an outcome.

Section 2: How to Build Trust
The group will learn and discuss ways to build trust and the importance of creating safety. The best way to use your authority and presence that impacts trust and respect.

Section 3: Guide the Experience
Explore the key facilitation skills that create engagement and have participants invested in the topics.

Section 4: Communication Skills
This session will explore the building blocks of great communication: questioning skills, pitch, pace, pause and managing your body language.

Section 5: Active Listening
Participants will practice their active listening skills in unique and fun ways, testing their assumptive ways of listening and looking at other perspectives.

Section 6: Managing Expectations
In this session, participants will learn how to handle difficult conversations and emotional dynamics and manage the expectations.

Section 7: Practice
Final practice in setting the tone, guiding the experience, and managing the expectations.

Workshop Wrap-Up
At the end of the course, students will have an opportunity to ask questions and fill out an action plan.

This Course Comes With

PDF Manual

Take the manual anywhere and save the environment with an electronic copy of your training manual for use on any of your computers or devices

Customize Your Course

Tailored Training

Your manual will follow a standard course outline but your class can be tailored to focus on the subjects that are most important to you

Mastering the Art of Facilitation
Guaranteed to run
Guaranteed to Run
Even with one participant,
our classes are guaranteed to run!
Register for Online Classes
Date(s) Price Qty
March 3, 2023 9am to 4pm ET $795.00 (CAD)*  

* 13% HST will be applied on checkout

Online registration closes two business days before the start of the class.
Do you have questions about this course? Would you like a class sooner or on a different date? Are you interested in scheduling a private group class? Please submit the simple form below and we will respond promptly.
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