Do Business Right with Great Social Skills and Business Etiquette

Course Length: 6 hours (1 day)
Business behaviour is based on three things:
  1. Kindness
  2. Efficiency
  3. Logic
Social skills and etiquette can help you communicate more effectively, kindly and efficiently. As a result, you can build, maintain, and grow relationships with colleagues, clients, and new contacts alike.

Whenever two people come together and their behaviour affects one another, you have etiquette. It’s simply how persons’ lives touch one another. 

Having good manners doesn’t just mean you can make a positive impression on others. It is also good for business. When you can apply your awareness of etiquette in different situations, you demonstrate that you want to be taken seriously.

You become an ambassador for what you do and who you work with. 

Learning Objectives:
At the end of this workshop, you will be able to:
  • Network effectively in person and online
  • Feel more confident about your business communication in every situation
  • Recognize the importance of first impressions
  • Feel comfortable and confident in all networking situations
  • Develop that extra edge to establish trust and credibility in your business interactions
Target Student:
Everyone in a business environment will benefit from this course. Leaders and their teams who need to network more effectively and feel more confident about professional communications and interactions in every situation will benefit from this course. All can use this course to develop that extra edge, to establish trust and credibility with their clients.

Course Outline:
Section 1: Business Etiquette Overview
What are the best behaviours?
When is etiquette important?
Etiquette is more than good manners
The etiquette effects

Section 2: First Impressions
How to start right
Be your own brand ambassador
Self-assurance with social skills has an impact

Section 3: Communicate Effectively in All Situations
Effective communication skills
How to listen for accuracy, not assumptions
Body language speaks volumes
The art of small talk
Networking in person and online

Section 4: Appropriate Appearance or Dress for Success?
From casual to business casual to formal
Dining etiquette

Workshop Wrap-Up
Final skills review
Ask questions
Fill out a personal action plan

This Course Comes With

Printed Manual

A printed and bound paper manual for use during your class and future reference

Customize Your Course

Tailored Training

Your manual will follow a standard course outline but your class can be tailored to focus on the subjects that are most important to you

Great Social Skills and Business Etiquette
Guaranteed to run
Guaranteed to Run
Even with one participant,
our classes are guaranteed to run!
Register for Online Classes
Date(s) Price Qty
January 5, 2023 9am to 4pm ET $695.00 (CAD)*  
February 21, 2023 9am to 4pm ET $695.00 (CAD)*  
March 24, 2023 9am to 4pm ET $695.00 (CAD)*  

* 13% HST will be applied on checkout

Online registration closes two business days before the start of the class.
Do you have questions about this course? Would you like a class sooner or on a different date? Are you interested in scheduling a private group class? Please submit the simple form below and we will respond promptly.
Private Training for GroupsIf you are training 4+ people, a private training session may be more cost-effective. Click to contact us today and learn more.
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